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Support

Help and contact information for Bubu Browser

Need help with Bubu Browser? Reach out to us using the details below.

Developer: Jacombe Ventures (Ambrose Anih)
Support Email: anihebuka8@gmail.com
Phone: +44 7979 141245
Address: 237 Olive Lane, Darwen, BB3 3DJ, UK

1. Contact Us

Email is the fastest way to reach our support team. Please include your device model, the app version you are using, and a short description of the issue so we can help you more quickly.

Note: Support enquiries are reviewed and answered by email. If you contact us about a specific problem, please keep your original email thread so we can follow up on the same conversation.

2. Frequently Asked Questions

How do I report a bug?

Email us at anihebuka8@gmail.com with the subject line "Bug Report". Tell us what you were doing when the problem happened, what you expected to see, and what actually happened. Screenshots or a screen recording are very helpful, as are your device model and app version.

How do I request a feature?

We welcome suggestions. Send your idea to anihebuka8@gmail.com with the subject line "Feature Request" and describe what you would like the app to do. We read every request, though we cannot guarantee that a given feature will be added or provide a timeline for it.

Is my data safe?

Bubu Browser does not collect personal information unless you voluntarily provide it. Details of what we do and do not collect, how it is used, and how it is stored are set out in full in our Privacy Policy.

How do I delete my account or my data?

If you created an account in the app, you can delete it at any time from Settings > Delete Account. If you cannot access the app, email anihebuka8@gmail.com from the address associated with your account and we will process the deletion for you. See the Account Deletion section of our Privacy Policy for exactly what is removed and what is retained.

How do I clear my browsing data?

Browsing history, cookies, and cached files are stored on your device and can be cleared from within the app's settings. Removing the app from your device also removes the browsing data stored locally by it.

3. Legal

For our full terms and privacy commitments, see: